Returns & Refunds

Returns & Refunds

30-day returns

If something isn't right, you have 30 days from delivery to return it. No drama, no hassle.

How to start a return

Email us at hello.pawcraft@gmail.com with your order number and the item you'd like to return, and we'll walk you through the next steps.

Conditions

Items should be unused and in their original condition. Once we receive and inspect your return, your refund is issued to your original payment method within 5–10 business days.